Privacy Policy

A Legal Disclaimer

This Privacy Policy applies to Fibre Optic Lighting International ("FOLI", "we", "our", or "us") and governs the collection, processing, and use of personal data collected via:

Our website: www.foli.co.uk
Direct communications with FOLI via phone, email, post, or in person

FOLI is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. By using our website or submitting your data to us, you consent to this Privacy Policy.

1. Who We Are

Fibre Optic Lighting International
One St Colme Street
Edinburgh
Scotland
EH3 6AA

TEL: +44 (0)131 452 2024
GSM: +44 (0)7734 599674
Email: crerar@foli.co.uk
Company Registration: SC355241 (Scotland)

2. What Information We Collect

We may collect and process the following types of personal data:

Your name, email address, phone number, postal address, and company name
Correspondence details from emails, calls, or forms you fill in on our site
Information provided to us during meetings, phone calls, or exhibitions
Website usage data, including IP address, browser type, and referral paths via cookies and analytics (this is statistical and does not personally identify you)
Information passed to us by third parties (e.g., a distributor or contractor) when you request quotes or technical information via them

We do not collect sensitive personal data unless explicitly provided and agreed upon.

3. How We Use Your Information

Your data is used in line with one or more lawful bases under the UK GDPR, including:

To provide information or services that you request
To fulfil contractual obligations
To respond to your enquiries or support needs
To notify you of updates to our products or services
With your consent, to send marketing emails or newsletters
For administrative and business purposes, including improving our website

4. Sharing Your Data

We do not sell your personal data. We may share your information with:

Service providers assisting with website hosting, IT support, or marketing (under contract)
Legal or regulatory bodies if required by law
Trusted partners (only where you have given explicit consent)

All third-party providers must adhere to data protection standards.

5. Controlling Your Data

You can manage or withdraw your consent at any time. To opt-out of communications or to change your preferences, contact us at crerar@foli.co.uk or write to the address above.

6. Where Your Data Is Stored

Your personal data may be stored and processed:

On secure servers within the UK or European Economic Area (EEA)
By cloud-based services whose servers may be located outside the EEA

Where data is transferred internationally, we ensure appropriate safeguards are in place (e.g., adequacy decisions or Standard Contractual Clauses).

7. Data Security

While we take appropriate technical and organisational measures to protect your data, please note:

Data sent over the internet (e.g., via email) is not 100% secure
Once received, your data is stored securely with access limited to authorised personnel only
Paper records are stored in locked and controlled environments

8. Retention Policy

We retain your personal data only for as long as necessary:

To fulfil the purposes for which it was collected
To comply with legal, tax, or regulatory requirements
For up to [insert timeframe – typically 6 or 7 years] unless otherwise agreed

After this period, your data will be securely deleted or anonymised.

9. Cookies

Our website uses cookies to:

Analyse traffic and usage behavior
Improve user experience and functionality

Cookies do not collect personally identifiable information unless you provide it. You can disable cookies in your browser settings. However, doing so may affect the functionality of parts of our site.

On your first visit, you’ll be asked to consent to our cookie usage.

10. Your Rights

Under the UK GDPR, you have the following rights:

Right to be informed – about how your data is used
Right of access – to request the personal data we hold
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request data deletion (under specific conditions)
Right to restrict processing – under certain circumstances
Right to data portability – to transfer your data to another provider
Right to object – to processing for marketing or based on legitimate interest

To exercise your rights, contact us at crerar@foli.co.uk.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy policies of these sites. Please review their privacy statements before submitting any personal data.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or company practices. The latest version will always be available on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Fibre Optic Lighting International
Email: crerar@foli.co.uk
Phone: +44 (0)131 452 2024